These User Terms (hereinafter referred to as “These Terms”) are created by the Aurachat AI Software (hereinafter referred to as “This Software”) operating entity (hereinafter referred to as “We”) and are designed to clarify the rights and obligations of users (hereinafter referred to as “You”) to use all services provided by this Software, such as artificial intelligence interactions, intelligent content generation, data processing, feature expansion, and so on, as well as the service rules and mutual liability boundaries. These Terms apply to all your actions of accessing, registering, and using this Software through any terminal device (computer, mobile phone, tablet, web endpoint, etc.). By registering or using this Software, you are deemed to have fully read, understood, and voluntarily accepted all the terms and conditions of these Terms; if you do not agree with these Terms, do not access, register, or use this Software.
1. Service Definition and Scope
1.1 Service Content
1.1.1 Core AI Services
This Software provides you with core services related to artificial intelligence, including but not limited to text interactions, intelligent content generation (text, code, images, etc.), speech/image recognition and interpretation, data curation and analysis, personalization feature adaptation, etc., with the specific content of the services based on the disclosure of the current release of this Software.
1.1.2 Service Upgrades and Changes
We have the right to adjust, add, optimize, or terminate certain service functions based on technological iteration, business development, international compliance requirements, and user needs. You will be notified of such changes seven natural days in advance through pop-ups in this software, official emails, software announcements, etc. Your continued use of this software service is considered to agree to such changes. If you do not agree to the changes, you can stop using the service and log out of your account.
1.2 Applicability Scope
1.2.1 Subject Applicability
This provision is equally binding for all individuals, corporations, and other organizations (collectively referred to as “Users”) who use the Software Services. If you use the Software on behalf of a corporation or other organization, you must ensure that you have obtained a legal authorization and assume full liability for the use behavior of that organization and its related users.
1.2.2 Regional Applicability
The Software is provided for regions that comply with international laws and regulations and local regulatory requirements, and you commit to using the services in regions where the Software is legally accessible, without evading regional access restrictions. If you access and use the services from regions where the Software is restricted, you are solely responsible for the resulting compliance risks, legal responsibilities, and losses, and we reserve the right to suspend or terminate all services provided to you, without taking any liability for compensation.
2. Account Registration and Management
2.1 Registration Requirements
2.1.1 Authenticity of Registration Information
When you register for this Software account, you must provide a real, accurate, complete, and valid email address, and set up your own secure password for account creation, login authentication, identity, and security. If the registration information you provide contains false, invalid, incomplete, or infringing content, we have the right to refuse your registration application, or to suspend or cancel your account, without taking any responsibility.
2.1.2 Age Limits
Minors under the age of 16 who use the Software must obtain the consent of their legal guardian (parent or other legal guardian) and provide the necessary information on their behalf to register an account. The guardian must perform parental responsibilities, monitor the usage behavior of minors, control the scope and duration of minors‘ use of the Software, prevent usage risks, and take full responsibility for minors‘ usage behavior. We do not actively collect additional personal information from minors. If guardians discover that minors‘ information has been improperly collected, they can contact us to delete it.
2.1.3 Registration eligibility restrictions
You must ensure that you are fully capable of civil conduct (natural person) or qualified as a legal entity (corporate person/other organization), and that there are no laws or regulations prohibiting the use of artificial intelligence services, web services. If you have been logged out of your account by us (due to unlawful use), you may not re-enroll for use of this Software, and if you unlawfully register, we have the right to immediately log out that account.
2.2 Account Management Responsibilities
2.2.1 Account Ownership and Conservation
The Software Account you have registered belongs to you personally (or to the organization you represent), and you must properly store your account password, verification code, email address, and other authentication information, and must not disclose, lend, rent, transfer, sell your account, or allow third parties to use your account on your behalf. You are solely responsible for any losses and liability resulting from the theft, misuse, and misuse of your account due to your mismanagement.
2.2.2 Account Anomaly Handling
When you discover that your account has an unusual login, unusual operation, information leakage, etc., you should immediately change your account password and notify us via the official contact email brianewc@outlook.com. We will assist you in taking security measures such as freezing your account, identity verification, and logging out to reduce the loss. If you do not notify us in time, you will bear the responsibility for the portion of the increased loss.
2.2.3 Changes to Account Information
When your registration information (such as email address) changes, you should promptly update it in this software account settings to ensure that the information is valid. Because you do not update your information promptly, you are liable to all consequences resulting from not being able to receive account verification, service notifications, security alerts, etc.
3. User rights and obligations
3.1 User Rights
3.1.1 Rights to Use the Services
Subject to compliance with these Terms and Conditions and the Software-Related Rules, you have the right to reasonably use all AI services provided by this Software, to freely select service features, to set personal usage preferences, and to obtain AI-generated content and related service support.
3.1.2 Right to Feedback and Complaints
You have the right to make suggestions, consultations or complaints about the service quality, AI functionality accuracy, operating experience, security performance, etc. of this Software, which can be submitted via the official email address brianewc@outlook.com, and we will review and provide feedback on the processing results within 30 working days.
3.1.3 Data Control Rights
You have the right to view, export, and delete your interaction data generated by your use of this Software, AI-generated content, and personal account information (except when required to be retained by law and regulations), and have the right to request the cancellation of your account, after which we will delete your personal information and usage data according to the relevant rules.
3.1.4 Right to be informed
You have the right to know the service rules of this Software, how personal information is processed, instructions related to AI model training (excluding core technical secrets), service charging standards (if any), and other information. We will inform you explicitly through these provisions, privacy agreements, service page announcements, and other means.
3.2 User obligations
3.2.1 Compliance Use Obligations
You promise to strictly comply with international laws and regulations, the regulatory requirements of your locality, and this Ordinance, not to use this Software for any illegal, contravening acts, contravening public procedure and good manners, and not to circumvent or undermine the security protections, content censorship, and authority control mechanisms of this Software.
3.2.2 Content Legal Obligations
When you use this Software, the text you enter, the voice/images/documents you upload (for AI identification, generation), the requests you submit, etc., must be legal and compliant, must not contain content that is illegal, vulgar, violent, hateful, discriminatory, misleading, false, violates the rights of third parties (intellectual property rights, privacy rights, reputation rights, etc.), and must not upload malicious programs, illegal data, etc.
3.2.3 Rational Use Obligations
You should use the AI services of this Software reasonably, do not abuse the functionality maliciously (such as frequent submission of meaningless requests, batch generation of illegal content, excessive use of server resources, etc.), do not exploit the content generated by this Software for illegal and illegal activities, and do not use the AI generated content to violate the legitimate interests of third parties.
3.2.4 Device and Network Obligations
You must ensure that the terminal devices that use this Software meet security standards, install legitimate security software, and protect against viruses, trojans, malicious programs, and other intrusions; ensure that the network environment is legitimate, secure, and stable, and you are responsible for any losses such as service anomalies, data loss, or information leakage caused by device or network problems.
4. AI Services Usage Rules
4.1 Core Functionality Usage Specifications
4.1.1 Rules for Interaction and Generation
When you use the AI interaction and content generation functions of this Software, you must submit clear and legal requests, and you must not induce AI to generate unconventional and illegal content; AI-generated content is only for your personal or authorized use, you must verify the legality and suitability of AI-generated content, and you bear all responsibility for the use of this content.
4.1.2 Functional Restriction Rules
We have the right to impose reasonable limits on your use of this Software based on your account type (free/paid), usage behavior, compliance status, and so on; if you use it in violation, we have the right to further restrict or disable the relevant features, and are not liable for compensation.
4.2 Paid Service Rules (If applicable)
4.2.1 Charging Standards
Some advanced AI services in this Software (such as high-precision generation, batch processing, dedicated features, etc.) may adopt a paid model. The charging standards will be explicitly published on the service page, specifically based on the published price at the time of your order. We have the right to adjust the charging standards based on market conditions and service costs, and will notify you in advance after adjustments.
4.2.2 Orders and renewal fees
When you purchase a paid service, you need to complete the payment as prompted. Once the payment is completed, the order is considered valid, and we will open up paid services for you. Paid services with a valid period, those with expired valid period and not renewed fees, will automatically be restored to free services (if any), and unused services will not be refunded or discounted for any period.
4.2.3 Refund Rules
Unless otherwise stipulated in these provisions or explicitly announced on the service page, refunds are not provided once paid services are activated; if you cannot use paid services due to a failure in the software itself that cannot be repaired, we will refund the corresponding fee proportionally based on the length of time you did not use the service.
4.3 Third-party integration service rules
4.3.1 Description of Third Party Services
This Software may integrate plug-ins, tools, and services provided by third parties (such as third-party login, payment services, voice recognition plug-ins, data storage assistance services, etc.) such services are operated independently by third parties whose service terms and privacy policies are independent of this provision, and we take no responsibility for third-party services.
4.3.2 Tips for Using Third-Party Services
When you use third-party integrated services, you should personally review the third-party‘s service terms and privacy policies, and carefully authorize the third-party to access your information; any losses, privacy breaches, and legal liability resulting from third-party services will be borne by the third-party, and we will do our best to assist you in maintaining your rights, but do not assume any collateral liability.
5. Intellectual Property Attribution
5.1 Our Intellectual Property Rights
5.1.1 Intellectual Property Rights Related to Software
All intellectual property rights of this Software (including but not limited to software programs, code, algorithms, interface design, trademarks, logos, text descriptions, icons, AI model core technologies, etc.) are owned by us or the relevant legal rights holders and are protected by the International Intellectual Property Law.
5.1.2 Licensed Usage Scope
You obtain only non-exclusive, non-transferable, non-re-licensing use rights within the scope of using this Software as a service. You may not copy, modify, reverse-engineer, disassemble, or decode the program code or AI models of this Software without permission, nor may you disseminate, lease, or sell the intellectual property results related to this Software without permission.
5.2 Users‘ Intellectual Property Rights
5.2.1 Intellectual property rights of user submissions
The content you upload and submit to the Software, such as text, speech, images, documents, etc., is the property of you or the original rights holder, and you warrant that you have obtained a legal license (if it is third-party content) to submit such content to the Software for use without infringing any third-party intellectual property rights.
5.2.2 Intellectual property rights of AI-generated content
The content you generate through the AI capabilities of this Software is your intellectual property (provided that your needs and the generated content are legal and compliant), and you can use that content within legal limits; if the generated content involves intellectual property rights such as the core algorithms, templates, and so on of this Software, you may not extract or distribute that portion of content separately.
5.2.3 Authorized Use License
You agree to grant us a global, non-exclusive, free, transferable license to store, process, and analyze your submissions for the purpose of providing AI services and optimizing AI models (after being anonymized), which terminates after you sign out of your account (except for content that has been legally used and backed up).
6. Suspension and termination of services
6.1 Active termination of services
6.1.1 User Active Logout
You have the right to request the cancellation of this software account at any time. You can submit the cancellation request through the settings interface of this software account, or send an email to the official contact email brianewc@outlook.com to request assistance with the cancellation. Before you cancel your account, you need to back up the important data and AI-generated content in your account. After the cancellation of your account, it is not recoverable. We will delete your personal information and usage data in accordance with the terms of our privacy agreement (except when required to be retained by law and regulations).
6.1.2 User Proactive Cessation
You can stop using this software service on your own, and after you stop using it, your account will be put in a hibernation state (if you have not logged in for a long period, we have the right to clean up your account as per the rules), but you will still be responsible for any misuse that resulted from your previous stop.
6.2 We Pause/Terminate Services
6.2.1 Suspension/Termination in the Case of Violation
If you violate this regulation, law, regulation, or regulatory requirement, we have the right to take precautions, depending on the severity of the situation, such as warning, limiting account functionality, suspending service, logging out of the account, etc., and do not assume any liability for compensation; if your violations cause us or a third party any damage, you will be fully responsible for compensation.
6.2.2 Irresistible and Technical Causes
If we are unable to provide our service due to irresistible forces or external factors such as natural disasters, war, network disruptions, hacking attacks, technical failures, server anomalies, regulatory policy adjustments, etc., we may suspend our service and notify you promptly through official channels, and we will notify you separately when service will be resumed; if such factors cannot be resolved over a long period, we have the right to terminate all service and notify you 30 days in advance to provide you with data export time.
6.2.3 Other Termination Situations
If you have not logged in to your account for a long period of time (the specific time period is based on what is announced in this Software), your registration information has expired and we cannot contact you, or you have not completed the required identity verification, we have the right to cancel your account and stop providing you with services, and we will notify you through a reserved mailbox before the cancellation.
6.3 Responsibility after Service Termination
After the termination of the service, we will stop providing all AI services to you, but we do not exonerate you from responsibility for any violations during your use of the service, and we will not refund any paid service fees you have charged (except as otherwise stipulated); you will be responsible for related losses such as data loss and information disclosure after the termination of the service.
7. Disclaimer
7.1 Disclaimer for Quality of Service and Technical Deviation
7.1.1 Service Stability Disclaimer
We strive to ensure the stable and seamless operation of this software service, but do not guarantee service without interruption, error-free, absolute accuracy of AI functions, absolute accuracy of generated content; and do not take responsibility for compensation for losses caused by temporary service failures, network latency, device adaptation problems, and AI technology limitations.
7.1.2 Disclaimer for AI Generated Content
This Software AI-generated content is based on existing technology and data training, and may contain bias, errors, incompleteness, or inappropriate situations. When you use AI-generated content, you should verify and modify it yourself. You bear the associated risks and responsibility. If the AI-generated content violates regulations or infringes on rights, you bear the losses.
7.2 External Disclaimer
7.2.1 Irresistible Force Disclaimer
Due to irresistible forces or external factors such as natural disasters, war, terrorist activities, network disruptions, hacking attacks, virus infections, third-party service failures, regulatory policy adjustments, etc., resulting in service anomalies, data loss, information leakage, etc., we do not assume any liability for breach of contract, strive to take remedial measures to reduce losses, and notify you promptly.
7.2.2 Disclaimer for Third Party Behavior
We will not take responsibility for losses resulting from third parties obtaining your account information illegally, abusing this software service, providing unlawful third-party services, or third-party infringement, but will assist you in prosecuting against third parties and providing necessary documentary evidence.
7.3 Disclaimer for User Behavior
7.3.1 Disclaimer for Non-Compliance Use
We have the right to compensate you for any losses and legal liability resulting from your own misdeeds such as your unlawful use of this Software, the leakage of account information, submitting unlawful content, improper operation, etc. You bear the full liability for any damages caused to us or third parties by your unlawful behavior.
7.3.2 Disclaimer for Independent Decision Making
Any decisions you make (commercial, personal, etc.) based on content generated by this Software AI, service recommendations, and the associated risks and consequences are entirely your responsibility and we assume no responsibility.
8. Liability for Contract Violation
8.1 User Noncompliance Responsibility
8.1.1 Handling of Violation Behaviors
If you violate any of the terms of this Ordinance, we have the right to take precautions such as warning, limiting account functionality, suspending services, signing out accounts, deleting infringing content, etc., and do not assume any liability for compensation; at the same time, we have the right to record your infringing behavior in our user credit profile and report it to relevant regulatory authorities when necessary.
8.1.2 Compensation for Losses
As a result of your breach of contract (including but not limited to unlawful use, submission of unlawful content, disclosure of account information, etc.), you are liable to all damages, including but not limited to direct damages, indirect damages, legal fees, litigation fees, defense costs, fines, etc.
8.2 Our liability for breach
8.2.1 Conditions of Noncompliance
We will be responsible for compensation based on your actual losses due to our intentional or serious negligence, failure to provide services in accordance with the terms of this Ordinance, or breach of the terms by disclosing your personal information.
8.2.2 Restriction of Indemnity
Our liability for indemnification will not exceed the total amount of fees you paid for this Software paid service in the last 12 months (free users will not exceed the reasonable compensation scope); we will not be liable for any indirect losses, anticipated loss of benefits (except as otherwise stipulated).
9. Data Security and Privacy Protection
9.1 Data Security Guarantees
9.1.1 Security Protection Measures
We adopt international-leading technology and management measures to establish a full-process data security protection system, including data encryption storage, encryption in transit (SSL/TLS 1.3), access control, security auditing, vulnerability scanning, and more, ensuring the security of your personal information, interactive data, and AI-generated content, and complying with international compliance requirements such as GDPR, CCPA, and more.
9.1.2 Security Incident Handling
In the event of a security incident such as data leakage, loss, tampering, etc., we will immediately activate an emergency response mechanism, take corrective measures to reduce losses, and promptly notify you and relevant regulatory agencies as required by law and regulations, to cooperate with the investigation process.
9.2 Privacy Protection Agreement
9.2.1 Privacy Agreement Connection
Our processing behavior of your personal information, interaction data, etc. is strictly governed by the terms of the Aurachat AI Software Privacy Agreement, and your use of this software service is considered as consenting to that privacy agreement.
9.2.2 Data Use Limits
We will not unlawfully disclose, sell, share your personal information and interaction data (except as required by law or regulation or with your explicit consent), and we will not use your personal information for purposes other than those stipulated in this provision.
10. Regulatory Updates and Notifications
10.1 Regulation Update
10.1.1 Update Triggering Conditions
Due to changes in international laws and regulations, adjustment of regulatory requirements, iteration of the functionality of this software service, business development and changes in user needs, etc., we may amend this Ordinance. The amended Ordinance will be more conducive to protecting users‘ legitimate rights and interests without reducing the original protection standards.
10.1.2 Update Process and Disclosures
After this notice is updated, we will notify you through pop-ups in this software, official emails, software announcements, official website announcements, and other means, clearly informing you of the content of the update, when it will take effect, and the reason for the amendment; at the same time, the historical version of this notice is preserved, and you can consult past versions through the official website of this software.
10.2 Effectiveness and Acceptance
10.2.1 Effective Time
The revised terms take effect upon notification, and if you continue to use this Software Service after the terms take effect, it is considered that you have fully read, understood, and agreed to all the revised terms; if you do not agree to the revised terms, you should immediately stop using this Software Service and sign out your account.
11. Dispute Resolution and Legal Applicability
11.1 Dispute Resolution Methods
11.1.1 Negotiation Priority
Any dispute or dispute arising from this provision should first be resolved by friendly negotiation between the parties. Negotiations can be communicated via the official contact email brianewc@outlook.com, and we will endeavor to reach a consensus solution with you.
11.1.2 Arbitration resolution
If negotiations fail, any party has the right to apply for arbitration from an internationally recognized arbitration agency recognized by both parties. The arbitration venue is determined by negotiation between the two parties, the language of arbitration is English, the arbitration ruling is the final ruling, has binding force on both parties, and the arbitration costs are borne by the losing party (except as otherwise stipulated).
11.2 Applicable Law
11.2.1 Applicable Laws
The establishment, enforcement, implementation, interpretation, and dispute resolution of this Ordinance are governed by the International General Business Rules and the laws and regulations of arbitration areas. If there is a conflict between the laws of arbitration areas and the International General User Rights Protection Principles, the provisions that are more favorable to protecting the legitimate rights of users will be prioritized.
12. Contact Information and Appendix
12.1 Contact Information
12.1.1 Consultation and Complaint Channels
If you have any questions, suggestions, consultations, or complaints about this Software Service, these Terms, or need to exercise any relevant rights (such as requesting data export, signing out of an account, complaining of violations, etc.), please email to our official contact address: brianewc@outlook.com. We will review and provide feedback on the processing results within 30 working days.
12.1.2 Responsible Contact
We set up dedicated User Service and Compliance Officers, who are responsible for coordinating the enforcement of this Ordinance, the processing of user claims, and compliance controls. If you need to contact the relevant officer, you can do so through the email note “For User Service Officers” or “For Compliance Officers”.
12.2 Appendix
12.2.1 Effectiveness of the Regulation
This provision constitutes the complete agreement between you and us regarding the use of this Software Service. It replaces any previous verbal or written agreement, agreement, or agreement reached by both parties regarding this Software Service. This provision does not suffice, and applicable international laws and regulations, as well as other rules disclosed in this Software, apply.
12.2.2 Part of the Terms Is Invalid
If any provision of this Ordinance is deemed invalid or unenforceable by the competent authority without affecting the effectiveness of the other provisions, the other provisions should continue to be enforced, and the invalid provision will be replaced by the legally valid provision closest to the original intention.
12.2.3 Effective Date
This provision comes into effect from the date of publication.